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Standard Delivery 
Our Standard delivery uses Royal Mail first class post, based on item weight. You can expect to receive your order within 3-6 working days. This is only available for addresses within the UK and Channel Islands.

Express Delivery
Delivery the following working day - either by Royal Mail special delivery or courier, based on parcel weight. Orders must be placed before 1pm the previous working day. This service is only available for all UK mainland addresses excluding the Scottish Highlands. 

Please note: working days exclude Saturdays, Sundays and Bank Holidays.

General Information
All parcels will require a signature upon delivery. We are unable to deliver to PO Box addresses. Delivery timescales are indicative only. For security purposes all parcels must be signed for on receipt. 

Overseas Orders
Please be advised that orders outside the UK and EU may be subject to import duties and local taxes which are levied when the delivery reaches the specified destination. Please note that Roques ONeil have no control over these charges and cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.